Dealing with non-compliance
This part canonly to be completed by the Processing Pilotdesignated at the time of declaration or by an administrator.
Click on the tab"Treatment".
Complete the different fields:
Fields marked with a * must be entered.
-Decision= Allows the decision made following the non-compliance to be selected from a list.
-Table of processing actions= Allows you to initiate immediate treatment actions.
-Values (€ HT)= Estimates related to non-compliance.
-Detail= Provides information on the nature of the costs recorded.
-Complementary information= Provides clarification related to the treatment of non-compliance
In this non-compliance treatment form, you can perform a number of actions:
-Launch immediate treatment actions
Immediate treatment actions are managed differently from"general actions"that can be found in the functionality"Share plan".Immediate treatment actions are actions taken in the very short term and do not require specific effectiveness measures or verification.
As with actions, it will be necessary to define:
- Designation of the action to be put in place
- An action manager
- A period of completion
- A date of completion
- A completion time (optional)
However, immediate treatment actions resulting from non-compliance, once registered, will not be visible in the general action plan (functionality"Action plan") but in an action plan divided within the functionality"Non-conformity".
To access it, click on the functionality"Non-conformities"then on the tab"Actions of immediate treatment"
There are 3 possible states for this type of action:
| States | Significations |
Planning | The action is being completed and the deadline of completion is not exceeded. |
Late | The deadline of completion has been exceeded and the action has not been completed (the "Make" field). |
Achieved | The action is carried out (the "Make the" field uncomplicated). |
-Evaluate the costs of Non-Conformity
This corresponds to the section"Valuation of the NC". While the information in this section is optional, it provides financial information that can be used to produce, for example, a statistic or indicator.
The grey field"Value of the NC"is entered automatically and is the sum of the previously recorded values.
-Provide details on the management of non-compliance
This corresponds to the section"Support". By checking the box"Request to have"or"Invoice Issuance",this includes fields to register an amount claimed by a provider to the company or vice versa.
Total costs generated by non-compliance are listed in the table"Reparation of support in Euros".
After completing the treatment part, enter the processing date in the field"Treathed it"and click on the button"Validate".
You then return to the non-compliance registry page on which your registration appears. At this stage, there are two possible states:
States | Significations |
Supported | Non-compliance is treated but actions are still being carried out |
Validity | Treatment actions are carried out. Non-compliance can be closed. |
Namely: If the nature of the non-compliance recorded during the declaration is"Product",a specific additional section appears on the treatment form:"Securing stock".
By checking the box at this section, fields and a table are generated allowing you to enter information about the potential control of one or more batches of product.
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